Data Protection


Based on Article. 13 para. 1-2 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (Official Journal. UE L2016, No. 119) - hereinafter: RODO - we inform you that the administrator of your personal data is HairWorld a wig store owned by HairWorld based in Krakow, address: ul. Radzikowskiego 66/89, 31-315 Kraków, entered into the company's register at CEDG, NIP: 9451950381, REGON: 010491154, hereinafter referred to as the Administrator.



1. Applied Data Protection Principes.

HairWorld the wig shop in Krakow is responsible for the website and the online store in Poland. We operate in accordance with the law on the protection of personal data and data security. Below, we explain what data we collect, how we process and use it.


2. Collection, Processing and Usage of Personal Data.

2.1 In the case of people visiting our website (, we generally collect only anonymous data, such as the website from which a given person visits us, the internet service provider and websites from which we were called. HairWorld uses this information only for statistical purposes, services and website.

2.2 We do not use our website to register personal data other than those which you place voluntarily. In case of:

  • Data registration via our contact form is collecting the following data:

- mandatory data: name, surname, email address

- optional data: telephone number.

  • Online orders are collected as follows:

- dane obowiązkowe: imię, nazwisko, adres, adres email, telefon

2.3 The usage of data, such as the Internet Protocol address and data on the start and end of use, can sometimes be generated automatically, depending on the technical means used and, therefore, are relevant for communication. We will delete or change the anonymous status of data that is no longer necessary for the forwarding of messages.


3. Determination of the Purpose of the Data Processing

All personal data generated in connection with our services available online will be collected, processed and used in accordance with the relevant provisions on the protection of personal data solely for the purpose of saving contact and for the purpose of informing and looking after our clients. To maintain customer relations, allow answering their questions and for technical reasons, it is necessary to designate third parties to process your data. In this case, the fundamental provisions on data protection are also respected. Only in the event of explicit consent, your personal data will be used for direct marketing and market research purposes. We will not sell your personal data to third parties or use it for other similar marketing purposes.


4. Legitimate Usage of Data

HairWorld will collect, process and use your personal information that you have provided to us online for the purpose for which it was provided, unless it is collected, processed and used:

  • for a purpose that is directly related to the primary purpose,

  • in order to draw up, negotiate and conclude an agreement with you,

  • because of a legal provision or an official court order,

  • for purposes of legal protection or defense against charges,

  • to prevent misuse or other unlawful activities that jeopardize the integrity of HairWorld systems and, hence, data security.

5. Cookie files

In our website we allow the use of cookies. Files (cookies) are text files that are stored in the user's end device. They are intended for using the website pages. First of all, they contain the name of the website of your origin, your unique number, the storage time on the end device. The website operator HairWorld uses files (cookies) to adjust the content of the website to the individual preferences of the user, above all these files recognize his device to display the page according to his preferences;

  • possibility of logging into the website;

  • maintaining the user's login on every next page of the website.

The website uses two basic types of files (cookies) - session and permanent. Session files are temporary, they are stored until you leave the website (by entering a different page, logging out or turning off the browser). Permanent files are stored in the user's end device until they are deleted by the user or for the time resulting from their settings.

You may refuse to save cookies by setting your web browser in a way that allows deleting cookies from your hard drive, blocking all cookies or warning against saving cookies. Other available options can be checked in the settings of your web browser. Please note that most browsers by default are set to accept the saving of files (cookies) in the terminal device. If you do not agree to the saving of cookies, you will have exactly the same access to the content of the HairWorld website, as in the case of permission to use cookies. Blocking these files only results in less accurate usage patterns for our internal reports. Information on use will only be used for HairWorld's internal purposes.


6. Network Analysis - Google Analytics 

This site and the online store uses Google Analytics to analyze the use of the website by its users. This tool uses "cookies", and the information generated by cookies on the use of our website (including the user's IP address) is passed to Google. The information is then used to assess visitors' use of the website and to compile statistical reports on the website traffic for HairWorld.

We will never (nor will we allow any third party) use statistical analysis tools to track or collect personally identifiable information (PII) on our site. Google will not associate your IP address with other data held by Google. Neither we nor Google will establish a relationship or attempt to link the IP address to the user's computer identity. We will not associate any data obtained on this site with information that identifies a person from any other source, unless you clearly provide such information in the form available on our site.


7. Social media - Instagram

HairWorld's website currently uses the plugin of the social networking site: Instagram (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA). Through it, personal data may be transferred to the said service providers. HairWorld does not collect personal data through the above-mentioned Plugins. HairWorld does not have an accurate knowledge of which data is collected by the above. plug; in addition, there is no possibility of any influence on such data collection. Information on this subject is available in the comments on data protection provided by social media: Instagram: Information and options for privacy protection settings are available at: Essentially, these rules apply to all social media plug-in providers: you can avoid collecting data from these suppliers through the HairWorld website by making sure you are not logged in.


8. Data Security

Data Security HairWorld, through the use of technical and organizational measures, ensures protection of your personal data against accidental or unauthorized removal, alteration or loss and unauthorized distribution or access.


9. Links

HairWorld is not liable for data protection for other websites or their contents to which [data] is transferred via the link.


10. Rights of the HairWorld Internet

HairWorld respects your right to search for information, authorization and deletion, as well as other rights that are legally available to you. At any time, you may revoke your consent to use your data for promotional or contact purposes. 

11. Warranty period

It's 2 weeks. HairWorld guarantees high quality hair. Any defect of products disclosed during the warranty period will be removed free of charge. The time during which damaged products remain in the repair is not included in the warranty period. The Warranty card should be completely and legibly completed, signed by the seller and buyer, and should not contain deletions, corrections, etc. In case of a defect, the hair should be delivered in the original package together with a warranty card and proof of purchase, tied 20 pcs at the root of the hair or other protected package, to the HairWorld headquarters. The warranty does not cover mechanical damage, defects caused by improper or inconsistent with the principles of extended hair care and defects caused by random events. HairWorld may refuse warranty repair if the product is used contrary to its purpose. As it is a personal product, returns are not included on the order.

12. Delivery time

All hair systems available in the store are made to individual order, which means that the waiting time for their preparation can vary from 9 to 14 weeks. However, it is possible to speed up the order execution up to 8 weeks for an additional 20% of the order price. Please note that the money paid in will not be refundable in this case, but we do not guarantee express systems. However, if it turns out that we are unable to meet the agreed deadline, the overpayment will be refunded.

13. Contact

Contact If you have any questions regarding the processing of your personal data, please contact us. You can contact our data protection specialist at HairWorld: a wig shop.